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You Manage People, Not Groups/Generations

One of the most frequent questions I get from managers that I coach goes something like this: “I have a new employee who is Gen X/Z/etc. and I don’t know how to communicate with them. Can you help me?”

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I always reply “of course”, because the solution is simple - stop thinking about them as a generation or as some other group and start to see them as a pe…

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